Amazon Vendor Project Coordinator/Support Manager

Institute of Project Management; Sheffield; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading UK supplier of artisan products is urgently seeking an experienced Amazon Vendor Central Specialist. The role involves taking full ownership of Amazon workflows and resolving various operational issues. Ideal candidates should have a proven track record with Amazon Vendor Central, be highly self-directed, and excel under pressure. This position offers 20-30 hours of work per week, starting at £20 per hour, with potential for increased responsibilities as the business expands.

Qualifications

• Proven Amazon Vendor Central experience with specific examples.
• Highly self-directed and able to work with minimal supervision.
• Calm under pressure with strong crisis-management skills.

Responsibilities

• Own Amazon Vendor Central workflows.
• Resolve chargebacks and shipment issues.
• Maintain compliance with Amazon performance metrics.
• Implement process improvements.
• Communicate with internal teams and Amazon support.

Skills

Amazon Vendor Central experience

Crisis management

Self-directed work

Clear communication

Job description

Location: Sheffield (Hybrid possible)

About SushiSushi

SushiSushi is one of the UK’s leading suppliers of premium Japanese ingredients to Michelin-starred restaurants, luxury hotels, and top-tier culinary teams. Since 2007, we’ve built a trusted reputation for bringing the finest products from Japan—specialist sake, Wagyu beef, rare seasonings, and more—to acclaimed chefs such as Michael O’Hare, Paul Ainsworth, Raymond Blanc, and prestigious venues including Claridge’s.

As we enter a significant growth phase, we’re expanding our operational capability and seeking exceptional talent to help us scale.

Role Overview

We are urgently looking for an experienced Amazon Vendor Central (VC) Specialist to support and stabilise our Amazon operations. This role is essential to ensuring smooth order flow, compliance, and account health during a period of rapid expansion.

You’ll work closely with senior leadership, take ownership of day-to-day VC processes, resolve issues proactively, and help optimise our Amazon channel. The right person thrives in a fast-moving environment, is highly organised, and can step in immediately with minimal hand-holding.

Responsibilities

• Take full ownership of Amazon Vendor Central workflows
• Troubleshoot chargebacks, shortages, cancellations, and shipment issues
• Manage PO intake, confirmations, and delivery tracking
• Maintain compliance with Amazon requirements and performance metrics
• Escalate and resolve problems quickly (crisis-management mindset)
• Identify and implement process improvements
• Communicate clearly with internal teams and Amazon support

About You

Must-Have Experience:

• Proven Amazon Vendor Central experience (please provide specific examples)
• Highly self-directed; able to work with minimal supervision
• Calm under pressure and able to manage crises with clear thinking
• Able to join now
• Hours & Compensation: 20–30 hours per week to start, £20 per hour (depending on experience), Potential to expand responsibilities as the business grows

How to Apply

Please send:

• Your VC experience (with concrete examples of tasks/issues you managed)