Airport Store Team Leader: Lead & Develop High-Impact Service

Whsmithcareers; Mill End; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Leader to inspire and guide their team towards exceptional customer service and operational success. The role emphasizes developing a positive working environment and supporting colleagues' growth. Ideal candidates will have experience in retail leadership, the ability to communicate effectively, and a commitment to team motivation. Competitive benefits include a salary, pension scheme, paid leave, and employee discounts, enhancing both financial and personal wellbeing.

Benefits

Pension scheme

Employee discounts

Paid annual leave

Wellbeing support programme

Qualifications

• 5 years continuous references required for airport pass.
• Experience in a fast-paced retail environment is preferred.
• Ability to build strong relationships.

Responsibilities

• Lead and inspire your team for exceptional customer service.
• Create a culture of learning and recognition.
• Support colleagues in a valued environment.

Skills

Retail leadership experience

Excellent communication skills

Team motivation

Understanding of KPIs

Flexibility in approach

Job description

A leading retail company in the UK is seeking a Team Leader to inspire and guide their team towards exceptional customer service and operational success. The role emphasizes developing a positive working environment and supporting colleagues' growth. Ideal candidates will have experience in retail leadership, the ability to communicate effectively, and a commitment to team motivation. Competitive benefits include a salary, pension scheme, paid leave, and employee discounts, enhancing both financial and personal wellbeing.