Airport Services Supervisor - On-Time Departures

Qatar Airways; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global airline based in Edinburgh is looking for an Airport Services Duty Supervisor to oversee flight-handling activities, ensuring high service standards and optimal customer satisfaction. The role requires coordination with various airport departments and a strong background in customer relations, as well as fluency in English. Candidates must possess a bachelor's degree, legal right to work in the UK, and significant experience in a related field.

Qualifications

• 5 years of job-related experience required.
• You must have the legal right to live and work in the UK.

Responsibilities

• Supervise flight-handling activities to ensure high service standards.
• Coordinate with GHA and airport departments for on-time performance.
• Support duty officer during flight disruptions.

Skills

Fluent in English

Advanced Customer Relations training

High computer literacy

Education

Bachelors Degree or equivalent

Tools

Amadeus Reservations & Ticketing

Job description

A leading global airline based in Edinburgh is looking for an Airport Services Duty Supervisor to oversee flight-handling activities, ensuring high service standards and optimal customer satisfaction. The role requires coordination with various airport departments and a strong background in customer relations, as well as fluency in English. Candidates must possess a bachelor's degree, legal right to work in the UK, and significant experience in a related field.