Airport Passenger Service Agent - Fast-Paced, Guest-Focused

Jet2careers; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading airline company in Bournemouth is seeking customer-focused individuals for a Fixed Term position. You will provide friendly service from check-in to boarding while ensuring safety and timely departures. The role requires adaptability, teamwork, and initiative in a fast-paced environment. Enjoy a competitive rate of £13.85 per hour plus additional pay for unsociable hours, holiday entitlement, and colleague discounts. Apply today to join an award-winning team!

Benefits

Free car parking at the airport

Access to rest areas with free refreshments

34 days holiday entitlement per annum

Recommend a Friend scheme (£250 for successful referrals)

Colleague discounts on Jet2holidays and Jet2.com

Annual pay review

Qualifications

• Passionate about delivering outstanding customer service.
• Stay calm and focused under pressure in a fast-paced environment.
• Adaptable, self-motivated, and enjoy working as part of a team.
• Demonstrate initiative and accountability.

Responsibilities

• Provide friendly customer service until customers board their flight.
• Assist customers at check-in, issuing boarding passes, and verifying travel documents.
• Follow all safety and security procedures to ensure timely departures.
• Support colleagues and customers during disruption and delays, solving problems proactively.

Job description

A leading airline company in Bournemouth is seeking customer-focused individuals for a Fixed Term position. You will provide friendly service from check-in to boarding while ensuring safety and timely departures. The role requires adaptability, teamwork, and initiative in a fast-paced environment. Enjoy a competitive rate of £13.85 per hour plus additional pay for unsociable hours, holiday entitlement, and colleague discounts. Apply today to join an award-winning team!