Airport Customer Service Advisor | 4-on 4-off Shifts

APCOA PARKING UK; Aberdeen City; On-site; GBP 27,000; Full time

Job summary

A leading parking service provider is seeking a Customer Service Advisor for Aberdeen Airport. This full-time position involves serving customers, ensuring seamless experiences, and operating parking equipment. Candidates must possess excellent communication skills and the ability to work under pressure. The role features a 4 on 4 off shift pattern, extensive training, and development opportunities within a supportive team environment. Applicants need a full driving license and a passion for exceptional service.

Benefits

Full Uniform

Training and development

Company Pension

Employee discount scheme

Qualifications

• Passion for providing outstanding customer service.
• Ability to take initiative and make appropriate choices.
• Desire to succeed in the role.

Responsibilities

• Serve customers and ensure a seamless tailored experience.
• Familiarize with parking and pre-booking systems.
• Complete report sheets and log sheets as instructed.
• Maintain payment machines and entry/exit barriers.
• Conduct patrols in accordance with site KPIs.

Skills

Excellent team player

Great communication skills

Ability to work under pressure

Time keeping

Reliability

Job description

A leading parking service provider is seeking a Customer Service Advisor for Aberdeen Airport. This full-time position involves serving customers, ensuring seamless experiences, and operating parking equipment. Candidates must possess excellent communication skills and the ability to work under pressure. The role features a 4 on 4 off shift pattern, extensive training, and development opportunities within a supportive team environment. Applicants need a full driving license and a passion for exceptional service.