Aftersales Manager: Lead Service Teams to Excellence

Cooks Motor Group; Lincoln; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive group in Lincoln is seeking an experienced Aftersales Manager for their aftersales department. You will manage a team that includes parts, vehicle technicians, and service advisors, ensuring high standards of customer service. Ideal candidates will have previous automotive industry experience, strong leadership skills, and the ability to motivate their team. Enjoy competitive benefits including 33 days of annual leave, retail discounts, and a clear pathway for progression within the company.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare support

Paid day to volunteer

Company share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Prior experience in automotive industry roles.
• Knowledge of the motor trade and aftersales processes.
• Strong team management and motivational skills.

Responsibilities

• Manage the aftersales teams including parts, vehicle technicians and service advisors.
• Coach and motivate the teams to achieve targets.
• Monitor performances against agreed targets and budgets.
• Analyse performance areas to provide guidance.

Skills

Previous experience of working within the automotive industry

Comprehensive knowledge of the motor trade

Able to influence, motivate and manage a team effectively

Maintain methodical and logical approach to varying workloads

Will be able to meet deadlines and prioritise workloads

Job description

A leading automotive group in Lincoln is seeking an experienced Aftersales Manager for their aftersales department. You will manage a team that includes parts, vehicle technicians, and service advisors, ensuring high standards of customer service. Ideal candidates will have previous automotive industry experience, strong leadership skills, and the ability to motivate their team. Enjoy competitive benefits including 33 days of annual leave, retail discounts, and a clear pathway for progression within the company.