Aftersales Manager — Lead a High-Energy Auto Service Team

Pentagon Motor Group; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in Warrington seeks an Aftersales Manager to enhance customer service and optimize operations. The ideal candidate will lead a team, manage parts stock, and develop customer relationships. Exceptional communication and organizational skills are essential. You'll enjoy various benefits such as competitive salary, pension contributions, and recognized qualifications, along with a commitment to diversity and inclusion in the workplace.

Benefits

31 days holiday

Recommend a Friend Scheme

Discounts on shopping and dining

Fully funded qualifications

Mental Health support

Pension contributions

Qualifications

• Previous Aftersales experience in the Retail Motor Industry.
• Exceptional customer service and communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Allocate Aftersales resources while staying within budget.
• Assess and optimize Parts stock levels.
• Build rapport with external customers to secure business.
• Coach and develop team members' job-related skills.

Skills

Customer service skills

Team leadership

Organizational skills

Automotive system familiarity

Job description

A leading automotive company in Warrington seeks an Aftersales Manager to enhance customer service and optimize operations. The ideal candidate will lead a team, manage parts stock, and develop customer relationships. Exceptional communication and organizational skills are essential. You'll enjoy various benefits such as competitive salary, pension contributions, and recognized qualifications, along with a commitment to diversity and inclusion in the workplace.