Advice Session Lead – Volunteer Team Supervisor

Citizens Advice BANES; Woking; Hybrid; GBP 16,000 - 24,000; Full time

Job summary

A community support organization in the United Kingdom is seeking a dedicated individual to supervise and support the volunteer Advice team. This role requires strong team management and communication skills. You will coordinate advice sessions while ensuring quality targets are achieved. Ideal candidates will be compassionate, detail-oriented, and have the ability to thrive in a busy environment. This is a permanent position with flexible working hours.

Qualifications

• Proven ability to manage and supervise a team.
• Excellent written and verbal communication skills.
• Strong people skills and attention to detail.

Responsibilities

• Provide supervision and support to the volunteer Advice team.
• Coordinate advice sessions and ensure quality targets are met.
• Drive change and improvement in service delivery.

Skills

Team management

Supervision

Communication skills

IT skills

Compassionate attitude

Job description

A community support organization in the United Kingdom is seeking a dedicated individual to supervise and support the volunteer Advice team. This role requires strong team management and communication skills. You will coordinate advice sessions while ensuring quality targets are achieved. Ideal candidates will be compassionate, detail-oriented, and have the ability to thrive in a busy environment. This is a permanent position with flexible working hours.