Admissions Assistant

ISC group; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

An educational institution in the United Kingdom is looking for an Admissions Assistant to support the admissions process from initial enquiry to confirmation of place. The role involves engaging with prospective families, maintaining accurate records, and coordinating school tours. Candidates should possess strong communication and organizational skills. This is a full-time position located at Ripley Court School, requiring some work during school holidays and special events.

Qualifications

• Strong communication skills to interact with families warmly and professionally.
• Excellent organizational skills to maintain accurate records and coordinate tours.
• Ability to handle multiple administrative tasks efficiently.

Responsibilities

• Act as the point of contact for prospective families.
• Coordinate tours and manage enquiries from parents.
• Maintain accurate records of application stages and communications.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Job description

The Admissions Assistant will support the smooth running of the admissions journey from initial enquiry to confirmed place, ensuring that every family feels welcomed, well-informed and valued.

This role will be based at Ripley Court School and the role-holder will be required to work 37.5 hours per week, Monday to Friday, during term time. The role-holder will also be required to for 3 weeks during the school holidays and 2 Saturdays a year to assist with School events/to assist with School events where required.

This role will report into the Marketing Manager and Registrar.

Main Duties and Responsibilities:

• Act as a point of contact for prospective families, offering a warm and professional welcome.
• Record enquiry details accurately on SchoolBase, the School database, and maintain clear, up-to-date records.
• Provide timely guidance, information and reassurance to parents throughout the process.
• Arrange tours for prospective families, coordinating diaries, sending confirmations and sharing essential information.
• Assist with delivering tours, meeting and greeting parents and presenting the School with warmth and confidence.
• Arrange visitors’ mornings and invite prospective families to open mornings and events.
• Prepare visitor packs and provide staff with weekly visitor updates.
• Process registration documents, organise pupil files and upload records to the School system.
• Maintain an accurate record of application stages, checkpoints and tags from enquiry onwards, so that data remains current and reliable.
• Coordinate taster sessions with teaching staff and the SENCO where required.
• Share pupil information (medical, allergies, permissions) with relevant colleagues.
• Communicate taster details clearly to families and support them on the day.
• Assist with preparing and sending offer letters and acceptance paperwork.
• Update records following receipt of contracts and deposits, ensuring files are correctly stored and tagged.
• Support with the creation and distribution of welcome packs.
• Process returned forms, update consents and assist with Nursery session allocations where needed.
• Help with communications to new joiners, including updates on staffing, term plans and events.
• Liaise with the Office Manager to ensure records are complete for new starter pupils and records are maintained for current pupils.
• Liaise with the Finance department and other relevant staff across the School regarding new starters and leavers.
• Assist with required submissions to local authorities. Send leavers’ records to their future schools and inform Surrey County Council of the move.
• Answer daily email and telephone enquiries, responding in a timely manner to ensure that prospective parents receive relevant information about the School.
• Co-ordinate all general administration for Admissions.
• Provide cover for the Reception desk from time to time on an ad hoc basis. This will primarily involve answering the phone/door when on duty in the holidays and the desk is unmanned.
• Participate positively in the life of the School.
• Provide support with School events where required. Assist with set up and attend events as needed. Support internal School events to ensure they reflect the School’s values and brand.
• Support the Marketing Manager with Marketing administration as needed.
• Ensure adherence to the Admissions Policy positively engage with all the School’s policies and procedures.
• Maintain confidentiality in accordance with data protection regulations at all times.
• Attend staff INSET training and staff training meetings as required.
• Promote and safeguard the welfare of children and young persons with whom you come into contact.
• Carry out other reasonable duties as required by the Marketing Manager and Registrar and the Headmaster and commensurate with the role.

This job description is expected to evolve to best suit the needs of the School, therefore should be seen as enabling rather than restrictive and is subject to regular review.

Interested applicants are encouraged to submit a completed application as soon as possible. The School reserves the right to interview and appoint before the closing date, should a suitable candidate present themselves.

Ripley Court School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The School may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profiles, including social media account names/handles, as part of their application.

This post is exempt from the Rehabilitation of Offenders Act 1974 and Ripley Court School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.