Administration Lead

Unsubscribe, Inc.; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in healthcare administration is seeking an Administration Lead to streamline customer order processes, analyze performance metrics, and improve administrative efficiency. The ideal candidate has 2+ years of administrative experience, excellent organizational skills, and the ability to work under pressure. This role offers a competitive salary, bonuses, and various employee benefits including healthcare options and professional development opportunities.

Benefits

Competitive salary package

Pension

Private Healthcare

Employee benefits scheme

Qualifications

• 2+ years of administrative experience in relevant fields.
• Strong knowledge of administrative processes and procedures.
• Intermediate to Advanced with computer systems.

Responsibilities

• Manage customer order administration from placement to billing.
• Analyze data against requests to confirm requirements.
• Maintain accurate electronic and hardcopy records.

Skills

Administrative process improvement

Strong communication skills

Attention to detail

Organizational skills

Tools

Microsoft Office Suite

Job description

As we continue to expand, we’re excited to open our doors for an Administration Lead to join our team! The candidate we are looking for is someone who takes ownership and has self‑driven initiative and a "do what it takes" attitude. Day‑to‑day you will be providing high‑quality administration, managing processes inline with business needs and coordinating alongside our Operational & Transport teams.

Skills

As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes. Your role will involve:

• Managing the whole administration of customer order from point of order placement to clean submittal to billing
• Analyzing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
• Working towards Service Level Agreements and ROI standards
• Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfill information requests and drive efficiencies
• Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
• Managing inventory of office consumables and lead on office initiatives to maintain standards
• Support and attend customer visits
• Constantly look for new ways to better/improve the current administrative process

Candidate Profile

• 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
• Strong knowledge of administrative process and procedures
• Intermediate to Advanced with computer systems (Microsoft Office suite, etc.)
• Strong communication skills both written and verbal
• Proven experience in improving processes and procedures
• A positive "can‑do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
• Ability to react positively with sudden and unexpected changes in demand
• Strong attention to detail, all work accurate and performed to a high standard
• Excellent organizational skills

What we can offer

• Competitive salary package plus bonus potential
• Pension
• Private Healthcare and Dental care options
• Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
• Genuine investment throughout your career for professional development
• Company events and networking opportunities
• Stability as an essential service to healthcare, ensuring a non‑seasonal and stable business environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.