Administration Assistant - Housing & Customer Services

Wales & West Housing Association Limited; Llanishen; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent housing provider in Wales is looking for an experienced Administration Assistant to support their team in Llanishen. The ideal candidate will have a solid background in administration and customer service, demonstrating strong communication skills and proficiency in Microsoft Office. This role involves providing effective administrative support across departments and ensuring high-quality service delivery to residents. With competitive salary and comprehensive benefits, this position is ideal for individuals passionate about making a difference in community services.

Benefits

Salary £24,499 - £26,573 per annum

Defined Contribution or Defined Benefit pension

25 days annual leave plus bank holidays

Opportunities for development and growth

Generous sick pay scheme

Qualifications

• Demonstrable experience in an admin role within a housing or customer-focused environment.
• Ability to manage workload effectively.
• A positive and flexible attitude.

Responsibilities

• Provide administrative support to the Senior Administration Officer.
• Assist in delivering effective services to residents.
• Maintain a friendly, customer-oriented reception service.

Skills

Strong communication skills

Customer service orientation

Proficiency in Microsoft Office

Job description

A prominent housing provider in Wales is looking for an experienced Administration Assistant to support their team in Llanishen. The ideal candidate will have a solid background in administration and customer service, demonstrating strong communication skills and proficiency in Microsoft Office. This role involves providing effective administrative support across departments and ensuring high-quality service delivery to residents. With competitive salary and comprehensive benefits, this position is ideal for individuals passionate about making a difference in community services.