Administration Assistant

NHS; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking an Administration Assistant for their North Cumbria Inpatient Oakwood Ward. This role involves providing administrative support directly to the ward, managing diary tasks, and handling reception duties to support staff, patients, and visitors. The ideal candidate should have experience in a similar role, and be proficient in Microsoft Outlook and Word, ensuring efficient operation of the ward's administrative needs.

Qualifications

• Proven experience of working in a similar work environment is an advantage.
• Ability to handle reception duties efficiently and professionally.

Responsibilities

• Providing administrative support directly to the ward.
• Managing diary and room allocations.
• Working from a shared inbox to coordinate tasks.
• Maintaining security equipment records.

Skills

Reception skills

Diary management

Microsoft Outlook

Microsoft Word

Organizational skills

Job description

Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Administration Assistant

The closing date is 20 January 2026

An exciting opportunity has arisen for an individual to work as an Administration Assistant on our North Cumbria Inpatient Oakwood Ward.

Oakwood is an Inpatient Older Adult mental health assessment and treatment unit based at the Carleton Clinic in Carlisle.

You will be the first point of contact working on reception on the ward, providing administrative support directly to the ward and supporting other wards and colleagues when required.

This role provides a comprehensive administrative support to the service, working Monday to Friday 9am to 5pm. Proven experience of working in similar work environment is an advantage.

Main duties of the job

• Reception and relational/environmental security duties supporting staff, patients and visitors
• Diary management including room allocations
• Working from shared inbox
• Experienced in the use of Microsoft packages i.e Outlook and Word
• Ordering stock
• Issuing and maintaining security equipment i.e. Key cards, SAS alarms, and using a variety of systems that are part of the security processes at the Clinical Business Unit.
• Monitoring entry and exit to the building i.e visitors, service