Admin Assistant - Care Home

Barchester Healthcare Homes Limited; Taunton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Taunton is seeking an Admin Assistant to support operations in a vibrant care home. The role involves managing phone communications, engaging with residents, and greeting visitors. Successful candidates will have strong computer skills, a confident telephone manner, and a genuine interest in building relationships with residents and their families. This position offers free training and development, along with a competitive pay rate and sector-leading benefits.

Benefits

Free training and development for all roles

Access to wellbeing and support tools

Retail discounts and savings

Referral bonus scheme

Employee recognition rewards

Qualifications

• Ability to multi-task and manage various administrative duties effectively.
• Excellent computer knowledge for managing files and communication.
• Confident in handling phone calls and interacting with residents and families.

Responsibilities

• Answering phone calls and managing office files.
• Greeting visitors and engaging with residents.
• Showing prospective clients around the care home.

Skills

Good computer skills

Confident telephone manner

Multi-tasking ability

People skills

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi‑task, good computer skills and a confident telephone manner you could be well‑suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector‑leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.