Accounts Payable Analyst Finance · Manchester, UK ·

Travel Counsellors Limited; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A travel services company in Manchester is seeking an experienced Accounts Payable Analyst for a 6-month fixed-term contract. The candidate will handle supplier accounts and ensure compliance in financial processes while maintaining high customer service standards. Proficiency in Microsoft Office and strong communication skills are essential. The position offers flexible hybrid working and numerous benefits including a competitive salary and annual bonus.

Benefits

Competitive salary + annual bonus

Flexible hybrid working

Career development opportunities

25 days holiday, increasing to 28 after 5 years

Enhanced maternity/paternity pay

Paid charity day

Company events and incentives

3x salary death in service benefit

Pension scheme

Private medical insurance or healthcare cash plan

Free breakfast and beverages

Qualifications

• Must have GCSE Maths and English.
• IT literate with proficiency in Microsoft Office tools.
• Confident and professional in manner, with strong numerical skills.

Responsibilities

• Manage supplier accounts and ensure timely processing of payments.
• Work closely with international teams for compliance.
• Educate suppliers to reduce exceptions in processes.

Skills

IT literacy

Numerical skills

Excellent verbal and written communication

Ability to work as part of a team

Professional manner

Education

GCSE Maths and English

Tools

Microsoft Office

Excel

Job description

About Us

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we’re expanding rapidly and looking for exceptional individuals to join our Head Office team.

About the Role

The Accounts Payable Analyst is responsible for managing supplier accounts, ensuring accurate and timely processing of payments, and maintaining strong financial controls. Specializing in statement reconciliation and international payments, this role ensures global supplier accounts are balanced, compliant, and efficiently managed across multiple currencies and regions. This role is to work closely with our international teams to ensure delivery of a high service level whilst working within internal compliance and legislation requirements. The successful candidate will be an experienced Analyst with Accounts Payable and/or Customer Service experience with a track record of delivering a high level of customer care in a fast-paced changing environment.

*Please Note - this role is a 6-month fixed-term contract

Principal Accountabilities

• Ensuring the accurate and timely delivery of Accounts Payable services, including analysing daily KPI’s.
• Timely and accurate recording of finance transactions onto the relevant platforms
• Working closely with TC’s and suppliers to ensure payments are made within agreed payment terms
• Supporting any outsource provider to achieve and exceed KPI expectations whilst working within the agreed SLA’s
• Perform Root Cause Analysis of complex issues to drive improvement and issue resolution in the end to end AP Process flow
• Identifying potential process improvements to increase efficiency
• Creating Standard Operating Procedures (SOP’s) and Work Instructions (WI’s) for the team
• Being the first point of contact to the business, TC’s and any third-party service providers as a SME (Subject Matter Expert)
• Educating suppliers, business users and TC’s to aid reduction in exceptions and demand on query management
• Co‑ordinating and delivering training sessions and/or materials to TC’s and the business
• Building successful business relationships at all levels (particularly in Finance and with TC’s) to encourage efficiency and understanding
• Managing and prioritising daily workload to ensure deadlines are met/exceeded for all activities
• Providing excellent customer relations, written and verbal to Suppliers, TC and the business
• Working within Travel Counsellors internal compliance/guidance rules and applicable legislations
• Working daily within Travel Counsellors CARE values to outperform

Required Experience

• GCSE Maths and English
• IT literate, able to use Microsoft Office, Excel etc.
• Confident and professional manner
• Team player and approachable
• Numerical skills
• Excellent verbal and written communication skills

Our Benefits

• Competitive salary + annual bonus
• Flexible hybrid working
• Career development opportunities
• 25 days holiday (increasing to 28 after 5 years)
• Enhanced Maternity/Paternity pay
• 1 day paid charity dayCompany events and incentives
• 3x salary death in service benefit
• Pension scheme
• Private Medical Insurance or Healthcare Cash Plan
• Free breakfast and beverages

Inclusive Recruitment at Travel Counsellors

Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply.

For more information about this role – and others – at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at [e-mail]