Account Manager (AV)

MediaLab Group; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading media agency in the City of London is looking for an experienced Account Manager (AV) to lead TV campaign delivery across various clients. The ideal candidate will have strong expertise in linear and Connected TV, confident client management skills, and the ability to mentor junior team members. This role offers numerous perks, including flexible working arrangements and a collaborative team environment.

Benefits

Competitive salary package

22 days holiday (+ Christmas closure)

Private medical insurance

Wellbeing apps and counseling

Retail discounts

Qualifications

• Strong expertise in both linear and Connected TV (CTV).
• Proven ability to manage large-scale TV campaigns.
• High motivation and punctuality to ensure reliability and consistency in delivery.

Responsibilities

• Lead the delivery of high-quality TV campaigns across multiple clients.
• Manage end-to-end campaign setup, ensuring accurate and timely delivery.
• Build strong relationships with media owners and sales houses to drive value.

Skills

In-depth understanding of AV market – linear & CTV especially

Excellent relationships with saleshouses

Self-starter mentality

Campaign leadership experience

Tools

MediaOcean

VOD booking systems

Linear booking systems

TechEdge

Job description

JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.

Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Indepdendent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.

OUR VALUES

• Commit to Doing the Right Thing (Act with integrity and accountability)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra benefits, which make life at Medialab even more rewarding:

• Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme.
• Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
• Supporting Families – Enhanced parental leave, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.

THE OPPORTUNITY

We are seeking an experienced Account Manager (AV) to lead the delivery of high-quality TV campaigns across multiple clients. The role requires strong expertise in both linear and Connected TV (CTV), confident client management, and the ability to guide and support junior team members.

WHAT YOU WILL BRING TO THE TEAM

• Plan, buy, and optimise performance and brand TV campaigns.
• Manage end-to-end campaign setup, ensuring accurate and timely delivery.
• Maintain Average TVR Sheets for precise tracking and reporting.
• Lead relationships for key clients including Sunlife and Tractive, ensuring exceptional service and results.
• Provide training, feedback, and leadership to junior team members.
• Build strong relationships with media owners and sales houses to drive value and negotiate effectively.
• Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge).

Essential Skills

• In-depth understanding of AV market – linear & CTV especially.
• Understanding of industry wide systems: DS Media, CARIA, TechEdge.
• Excellent relationships with saleshouses.
• Campaign leadership experience, with proven ability to manage large-scale TV campaigns.
• Self-starter mentality, proactive in problem-solving and decision-making.
• High motivation and punctuality, ensuring reliability and consistency in delivery.
• Ability to hit the ground running, quickly adapting to processes and responsibilities with minimal ramp-up.

Nice to Have

• Experience in planning campaigns as well as buying.
• Experience in negotiating pricing and quality parameters.
• People development skills, capable of guiding, mentoring, and upskilling junior members of the team.