Account Manager

GottaBe! marketing; Southampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic marketing agency in Southampton is seeking an Account Manager to oversee client relationships and manage projects from brief to delivery. The ideal candidate will thrive in a fast-paced environment, possess excellent communication and project management skills, and have experience in brand activations or integrated campaigns. The position includes numerous perks such as generous holidays, private medical insurance, and career development opportunities.

Benefits

28 days holiday plus public holidays

2 charity work days annually

Private Medical Insurance

Pension Scheme

Death in Service Scheme

Discounts and cashbacks through partners

Qualifications

• Experience in an agency environment, especially in brand activations or integrated campaigns.
• Strong project management skills and attention to detail.
• Ability to manage budgets and identify growth opportunities.

Responsibilities

• Manage day-to-day client relationships effectively.
• Lead projects from concept to execution ensuring timely delivery.
• Collaborate with teams to bring campaigns to life.

Skills

Client relationship management

Project management

Problem-solving

Communication

Job description

GottaBe! is an award-winning Brand Experience and Sampling agency with a head office in Southampton and an office in London. We are a brand experience and sampling agency, helping brands to build unforgettable experiences for over 17 years.

Our sister agency GottaBe! Ethnic is a specialist multi‑cultural marketing agency, helping brands connect with the 14.6 million people in the UK who come from an ethnic minority background.

Our client portfolio includes Western Union, Norton, DKMS, Dementia UK, National Trust, the NHS, and many more.

A lot has changed in the last 12 months at GottaBe! we have ambitious growth targets. We’ve just moved into a brand‑new home at Adanac Trade Park in Southampton, launched a new website and we are currently working on new exciting client projects.

We’re on the hunt for…

An Account Manager who lives and breathes our services and knows how to turn ambitious client goals into effective campaigns. Someone who thrives in a fast‑paced agency environment, loves building relationships, and can confidently own projects from brief to delivery. If you get a buzz from helping brands connect with consumers in meaningful, creative ways, you’ll fit right in.

What you’ll be doing…

• Managing day‑to‑day client relationships, acting as the trusted go‑to for briefs, updates and problem‑solving.
• Leading projects from concept through to execution, ensuring campaigns are delivered on time, on budget and beyond expectations.
• Collaborating closely with our creative, production, media, and operations teams to bring campaigns to life.
• Developing proposals, timelines and costings that clearly articulate our approach and value.
• Identifying opportunities to grow accounts, strengthen partnerships and contribute to wider agency success.
• Reporting on campaign performance and presenting insights that help shape future work.

What we’re looking for…

• Someone with previous experience in an agency environment—ideally across brand activations, sampling, events or integrated campaigns.
• A relationship builder who communicates clearly, confidently and with warmth.
• A natural organiser with strong project management skills and serious attention to detail.
• A proactive problem‑solver who can keep calm under pressure and adapt quickly when needed.
• Someone commercially minded, comfortable managing budgets and spotting growth opportunities.
• A team player who brings positive energy, fresh thinking and a passion for delivering brilliant work.

What we’re going to offer you in return…

• 28 days of holiday, including Public Bank Holidays, plus 1 extra day for your birthday!
• 2 days annually to be spent on charity work in the local community
• Training, mentoring and development opportunities to grow your career
• Private Medical Insurance
• Pension Scheme
• Death in Service Scheme
• A range of discounts and cashbacks through our partners