Account Manager

Convergence Group; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading networking solutions provider in Manchester is seeking an Account Manager to enhance customer relationships and deliver innovative connectivity solutions. The ideal candidate will have at least 3 years of sales experience, including knowledge of Managed WAN and LAN solutions, and will drive growth through upselling and relationship management. This role offers a salary of £40,000 to £60,000 plus additional benefits and a hybrid working model.

Benefits

Private Medical

Enhanced Pension

Income Protection

Life Assurance

Dog-friendly office

Qualifications

• 3+ years’ experience in sales, including 2+ years in selling Managed WAN & LAN solutions.
• Experience working within an MSP environment with enterprise vendors.
• Proven success in upselling and cross-selling.

Responsibilities

• Grow customer relationships and recommend solutions.
• Manage renewals, quoting, and billing.
• Identify and close new deals through upselling.

Skills

Sales experience

Relationship management

Influencing and presenting

Knowledge of WAN & LAN solutions

Proficiency in CRM systems

Education

Professional sales qualification

Tools

Zoho CRM

Job description

Account Manager Wanted - Power the Future of Connectivity!

Ready to take your sales career to the next level? At Convergence Group, we’re on a mission to make connectivity as simple as turning on the lights. For over 20 years, we’ve been setting the standard for UK networking solutions – and now, with ambitious growth ahead, we’re looking for an Account Manager to join our team. You’ll be the trusted partner for a portfolio of amazing customers – building lasting relationships, understanding their goals, and delivering smart connectivity solutions that help their businesses thrive.

What You’ll Do As Our Account Manager

• Grow customer relationships – Get to know your customers, understand their world, and recommend the perfect mix of LAN, WAN, Wi‑Fi and security solutions.
• Keep things running smoothly – Manage renewals, quoting, delivery and billing with support from our internal teams.
• Spot opportunities – Identify and close new deals through smart upselling and cross‑selling – focusing on value not just transactions.
• Tell our story – Create proposals that bring our value to life and show customers how we can help them shine.
• Stay connected – Run regular meetings, QBRs and strategic review sessions to keep relationships strong and meaningful.
• Own your pipeline – Manage your accounts from start to finish – forecasting, reporting and growing your portfolio along the way while consistently hitting (or smashing!) your targets.
• Engage senior stakeholders – Build credibility and influence across every level, including C‑suite.
• Know your market – Stay on top of trends and competitors so you can be a trusted advisor.
• Think commercially – Understand margins, budgets, and revenue impact to drive sustainable growth.

Your Experience & Background

• 3+ years’ experience in sales, including 2+ years in selling Managed WAN & LAN solutions.
• Experience working within an MSP environment with enterprise vendors (e.g. Cisco, Extreme).
• Proven success in relationship management, upselling, cross‑selling and delivering against targets.
• Familiar with CRM systems (Zoho preferred) and confident managing forecasts and reports.
• A professional sales qualification is advantageous.
• Excellent communication skills, confident in engaging, influencing and presenting.
• Eligible for BPSS & SC clearance.
• Full UK driving licence.

What You’ll Get – Real Rewards for Real Impact

• Salary: £40‑60,000 + double OTE (uncapped!) + car allowance.
• Time off: 33 days holiday including bank holidays.
• Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
• Flexibility: Flexible core hours and hybrid working (just 2 days a month in our Solihull office).
• Perks: Dog‑friendly office – yes, really!

Who Are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately‑owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, Wi‑Fi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Sound like your next move?

If you’re ready to build partnerships, deliver impact, and grow your sales career with a networking solutions provider on a bold mission, apply today and be part of the team that’s shaping the future of connectivity.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development