Account Administrator

HSL Compliance Limited.; Warrington; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading risk and compliance specialist in Warrington is looking for an Account Coordinator to support service delivery and ensure customer satisfaction. The role involves maintaining contract files, generating correspondence, and providing administrative support. Ideal candidates demonstrate exceptional organisational skills, teamwork, and adaptability. The position offers benefits like a pension scheme, annual leave, and employee assistance programs, aiming to develop a positive work culture. Apply online today with your CV.

Benefits

Pension scheme

25 days annual leave + Bank Holidays

Company Sick Pay Scheme

Employee Assistance Programme

Exclusive discounts at retailers

Free eye test every 2 years

Free on-site parking

Responsibilities

• Create and maintain contract files, ensuring all relevant information is included.
• Generate contract correspondence and create service directors.
• Perform invoicing on Sage, ensuring accurate recordings.
• Update contract registers with completed works weekly.
• Liaise between departments to meet engineers and client needs.
• Handle incoming calls and enquiries from customers.
• Provide general administrative support to managers.

Skills

Passion for People

Exceptional Organisational Skills

Strong Team Spirit

Proven Ability to Adapt Quickly

Tech-Savvy Mindset

Proactive Problem-Solving

Job description

HSL Compliance – Job Template

Job Title: Account Coordinator

Location: Warrington

Hours: 40 hours per week

Contract Type: Full-time, Permanent

Salary: £25,396.80 – £27,500 per annum (DoE & qualifications)

Start Your Career with HSL Compliance

Looking for a hands‑on role where every day is different? At HSL Compliance, we’re looking for motivated individuals with a positive attitude, good work ethic.

No industry experience? No problem. We provide full training and ongoing support to help you build a rewarding career in a growing industry.

What You’ll Do

• Create and maintain contract files, ensuring all relevant information is included and orders are entered into the contract register.
• Generate contract correspondence and create service directors to manage the service programme.
• Perform invoicing on Sage, ensuring entries are accurately recorded in the contract register against the relevant order.
• Update contract registers with completed works from Parts Usage for work in progress by the end of each Tuesday.
• Provide updates to programmes and offer support to the Account Manager on operational tasks.
• Act as a liaison between departments to meet the needs of engineers and clients.
• Handle incoming calls and enquiries from customers and engineers, responding promptly and efficiently.
• Raise calls to engineers for additional work requirements as needed.
• Provide general administrative support, assisting managers with account-related tasks.
• Maintain the quality management system and provide necessary information to the central services team.
• Log and manage customer, site, and supplier enquiries/complaints, ensuring they are assigned to the right person for resolution.
• Ensure a safe working environment, maintain office supplies, and use equipment efficiently while considering environmental impact.

What We’re Looking For

• A Passion for People
• Exceptional Organisational Skills
• Strong Team Spirit.
• Proven Ability to Adapt Quickly
• Tech‑Savvy Mindset
• Proactive Problem‑Solving

Why Work for HSL?

• Pension scheme
• Annual leave entitlement: 25 days per annum + Bank Holidays
• Company Sick Pay Scheme
• Kin Hub – Our Employee Assistance Programme, which provides support in various aspects of life, including mental health, financial assistance, and neurodiversity.
• Reward Gateway – Exclusive discounts at 100s of retailers
• Free eye test every 2 years
• Free on‑site parking

About Us

HSL Compliance is a leading risk and compliance specialist, helping businesses meet health, safety, and environmental regulations. We offer expert services in water safety, hazardous materials, fire safety, and more, ensuring compliance and protecting people.

As an Account Coordinator at HSL, you will be integral to our operations, supporting service delivery while ensuring customer satisfaction and internal efficiency. We’re a people‑focused company that offers career development opportunities and fosters a dynamic, supportive work environment.

In this role, you’ll collaborate with both colleagues and customers to ensure processes align with their needs. As part of the Operations team, you’ll help foster a workplace culture of teamwork, growth, and support—contributing to a positive and efficient working environment for all.

Ready to Apply?

If you’re reliable, motivated, and looking for a role with variety, stability and progression, we’d love to hear from you.

👉 Apply online today with your latest CV.