Accessories Dept Manager: Lead Sales & Strategy

Selfridges; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail chain in the UK is looking for a dedicated Retail Department Manager. This role involves managing the bought and concession departments to achieve sales targets and ensuring compliance with trading standards. You will motivate and develop your team, maintaining high standards of service and achieving key performance indicators. The ideal candidate will possess strong commercial awareness, collaboration skills, and proven leadership experience in a fast-paced retail environment.

Qualifications

• Strong commercial acumen, with the ability to manage stock levels and sales performance.
• Ability to build relationships with team members and concession partners.
• Experience in fast-paced, customer-focused retail environments.
• Strong communication skills to connect with customers and stakeholders.
• Proven leadership capabilities to motivate and inspire a team.
• Adaptability to manage change effectively.
• Proactive approach to planning and owning business areas.

Responsibilities

• Manage the bought and concession department, setting and achieving sales targets.
• Support concession businesses and resolve issues collaboratively.
• Motivate and develop team skills in product knowledge and after-sales service.
• Ensure compliance with trading standards and health and safety.
• Achieve stock loss KPI through effective management.
• Improve visual presentation and respond to customer feedback.
• Maintain high department standards with daily checks and follow-ups.

Skills

Commercial awareness

Collaborative skills

Retail expertise

Communication skills

Leadership

Adaptability

Proactivity

Job description

A leading retail chain in the UK is looking for a dedicated Retail Department Manager. This role involves managing the bought and concession departments to achieve sales targets and ensuring compliance with trading standards. You will motivate and develop your team, maintaining high standards of service and achieving key performance indicators. The ideal candidate will possess strong commercial awareness, collaboration skills, and proven leadership experience in a fast-paced retail environment.