ACC Coordinator

Waikatodhbnewsroom; Hastings; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in New Zealand is seeking an ACC Coordinator to effectively manage ACC contracts and collaborate with clinical teams. The successful candidate will have strong administrative capabilities and excellent communication skills. This role requires attention to detail and the ability to problem-solve efficiently. The position is based in Hastings, offering a supportive working environment that promotes team collaboration and a commitment to equitable healthcare.

Qualifications

• Proven track record in administrative roles with a focus on detail.
• Experience in supporting others with processes and training.
• Ability to prioritize tasks in a busy environment.

Responsibilities

• Deliver and manage ACC contracts effectively and within timeframes.
• Work with clinical teams to ensure seamless patient experiences.
• Support staff with ACC processes and document activities accurately.

Skills

Strong administrative capability

Excellent computer skills (Word, Excel, Access)

Ability to analyze business processes

Problem-solving skills

Excellent written and verbal communication

Attention to detail

High level of professionalism

Understanding of ACC processes

Job description

# ACC Coordinator* **Hawkes Bay Fallen Soldiers Hospital, Finance*** **Permanent, Full-time 80 hours per fortnight (1 FTE)**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the Role**As an ACC Coordinator, youll play a key role in ensuring our ACC contracts are delivered effectively and meet all required timeframes. Youll help maximise revenue by monitoring approvals, maintaining accurate information, and ensuring all patientrelated activities are coded, submitted, and invoiced correctly.This role is fastpaced and varied - youll work closely with clinical teams, specialists, booking coordinators and ACC to ensure patients experience a seamless, timely service. Youll also support staff with ACC processes, provide training where needed, and contribute to continuous improvement within the finance and administrative functions. Its a great opportunity for someone who enjoys detailfocused work, problemsolving, and building strong relationships across multiple teams.**About the Team/Service/ Location**This role sits within our Finance team based at Hawkes Bay Fallen Soldiers Memorial Hospital. Youll be part of a supportive group responsible for ensuring our ACC activity runs smoothly, accurately, and efficiently. Collaboration is key - youll work alongside clinical staff, medical specialists, booking teams, revenue clerks and internal services across the wider organisation, as well as external partners such as ACC, accredited employers and community health providers.Hawkes Bay offers excellent work-life balance, sun, beaches, exceptional outdoor adventures, great schools, mountains and skiing close by, wonderful food and stunning wineries, vibrant cities and plenty more to boast about, click to take a closer look at what Hawkes Bay has to offer.**About you**As our ACC Coordinator, you will bring:* Strong administrative capability, with excellent computer skills (Word, Excel, Access and other systems).* Ability to analyse business processes, identify issues, and problemsolve effectively.* Experience supporting others with processes, training, or upskilling.* Excellent written and verbal communication skills, with confidence building relationships across clinical, administrative and external stakeholders.* Strong attention to detail and ability to prioritise in a busy environment.* A high level of professionalism, confidentiality, and sensitivity to the needs of patients and staff.* Understanding of ACC processes (desirable) and/or experience within the health sector or contractrelated work.* Commitment to equity, Te Tiriti o Waitangi, and contributing positively to team culture.**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To review the position profile, click To apply please click apply now. All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Gail Wilson via email on [e-mail]*We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.*| Location: | | | | --- | | North Island - Hawkes Bay - Hastings | |