Office Administrator

Northern Ireland Water Limited; Belfast; On-site; GBP 25,000 - 29,000; Full time

Job summary

A key public service provider in Belfast is seeking a Front-of-House Operations Manager to oversee reception activities and ensure a smooth office environment. You will manage visitor access and coordinate daily operational tasks. The ideal candidate will have proven experience in reception management, excellent organisational skills, and a strong understanding of GDPR. This position offers an annual salary of £25-29K depending on experience, and includes 40 days of annual leave.

Benefits

Annual Leave - 40 days annually

Qualifications

• Proven experience managing reception operations and visitor/contractor access.
• Strong competence in information governance, GDPR, and digital systems.
• Excellent organisational skills with strong attention to detail.

Responsibilities

• Manage reception operations including visitor access and handling inquiries.
• Maintain reception area and manage meeting room bookings.
• Report maintenance and security issues.

Skills

Organisational skills

Attention to detail

Information governance

Competence in GDPR

Digital systems knowledge

Tools

SharePoint

Job description

Do you excel in creating a welcoming, well‑run, and secure workplace? This role offers the opportunity to lead front‑of‑house operations, support smooth day‑to‑day office functioning, and play a key part in ensuring a safe, organised, and professional environment for staff and visitors.

The role

• Manage reception operations, including visitor/contractor access, temporary passes, and handling mail, calls, and intercom queries.
• Maintain the reception area and stationery supplies.
• Coordinate meeting room bookings and ensure rooms remain tidy and prepared.
• Report facilities, cleaning, maintenance, security, and H&S issues through daily/weekly checks.
• Escort visitors and support security procedures, including alarm setting/unsetting.
• Manage SharePoint site access and support data security improvements.
• Support records management processes, including retention, GDPR/FOI responses, and staff training.

The Person

As the successful candidate you will have the following background and experience:

Essential

• Proven experience managing reception operations and visitor/contractor access.
• Excellent organisational skills and strong attention to detail.
• Competence in information governance, GDPR, and digital systems (e.g., SharePoint).

This position will be subject to a Basic Access NI check.

What's in it for you

• An annual salary £25-29K experience dependant
• Annual Leave - 40 days annually
• A brilliant opportunity to be the welcoming face of the organisation and keep daily operations running smoothly.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Meghan Hamilton, Senior Recruitment Consultant on 02896935508 or on email at [e-mail].

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs