24/7 Security Operations Lead: Incident & Escalation

Vantage Data Centers; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data center service provider in Newport is looking for an Operations Management Centre Specialist (OMCS). This role involves providing operational support to security teams, ensuring adherence to security protocols, and managing incidents. Candidates should have experience in physical security or data center environments, with strong skills in risk assessment and incident response. Flexible working arrangements are offered, with a comprehensive benefits package that exceeds local expectations.

Benefits

Comprehensive health benefits

Paid leave exceeding local expectations

Training and development opportunities

Recognition programs

Qualifications

• Experience in a supervisory or support role within physical security.
• Familiarity with access control systems and incident management tools.
• Ability to provide guidance in high-pressure situations.

Responsibilities

• Support on-site security teams to meet service level agreements.
• Coordinate incident responses and communication with senior stakeholders.
• Assist in business continuity and emergency response planning.

Skills

Strong operational support

Incident response procedures

Risk assessment

Excellent communication

Education

Experience in security or data center role

Tools

Access control systems

Surveillance tools

Incident management platforms

Job description

A leading data center service provider in Newport is looking for an Operations Management Centre Specialist (OMCS). This role involves providing operational support to security teams, ensuring adherence to security protocols, and managing incidents. Candidates should have experience in physical security or data center environments, with strong skills in risk assessment and incident response. Flexible working arrangements are offered, with a comprehensive benefits package that exceeds local expectations.