Service Adviser jobs in United States

Salary: Competitive salary plus open ended commission and bonus scheme

Address Unit F The Long Barrow Orbital Park Ashford Kent TN24 0GA

Looking for a job in Ashford? We are seeking an outgoing and competitive MST (Mobile Service Technician) servicing on-site hydraulic hoses repairs in our service centre and surrounding areas. We are looking for a self-motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. There will be an after hours call out roster which is on a 24 hour basis which you will be expected to undertake and includes weekends and bank holidays all year round. You will need to hold a full UK driving licence and be willing to complete an online driving licence check.

The central role will be to provide a professional On-site Hose Replacement Service to Pirtek customers. This role will include being part of a 24 hr on-call rota with other franchise technicians.

Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.

The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable.

The day to day management of a Mobile Sales and Service Unit (MSSU) to include:

• Maintaining sufficient stock levels within the MSU as per a franchise supplied stock list.
• Performing routine maintenance checks in accordance with the MSU defect checklist.
• Ensuring the MSU is kept clean and tidy inside and outside.
• Managing all Pirtek supplied documentation within the MSU including technical and procedural updates.

To provide assistance to Centre staff within the franchise when requested.

To attend Pirtek training courses as requested by management.

Good personal presentation and adherence to Pirtek policies and procedures.

Basic mechanical knowledge.

Good manual dexterity and physical ability.

Good communication skills both orally and in writing.

The ability to present yourself in a professional and courteous manner to customers and staff.

The ability to work unsupervised and to time constraints.

Ability to effectively communicate technical information to engineering personnel.

Successful completion of the Pirtek Induction and Training programmes (based in Birmingham) and subsequent on-site assessments as requested by management.

Minimum of three years experience ‘on the van’ is preferred.

Educational requirements:

• Full UK driving licence
• GCSE in English and Maths

Complete this form to apply for the Mobile Service Technician (Ref: MST- ASHFORD) role.