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Deputy General Manager
Job summary
A leading independent catering company in Kimbolton is seeking a talented Deputy General Manager to lead their team. The ideal candidate will have experience in a similar role, a genuine interest in food, and excellent customer service skills. Responsibilities include managing a team, ensuring high-quality service, developing food offers, and conducting team training. This is a full-time, permanent position offering competitive salary and benefits including a workplace pension and career progression.
Benefits
Qualifications
- Experience as a Deputy General Manager or Assistant Manager.
- Experience within high-end B&I or independent education contract catering.
Responsibilities
- Manage the team providing meals and hospitality services.
- Ensure accurate completion of company bookwork.
- Develop catering offers within client budgets.
- Oversee daily operations of catering facilities.
- Provide excellent customer service.
- Develop food offers based on market trends.
- Ensure dietary requirements are met.
- Conduct team meetings and training.
- Prepare accounts and reports.
Skills
Salary: 35860
Hours: 40 per week
A co-educational private day and boarding school in the village of Kimbolton, Cambridgeshire. Catering for about 1200 students and teachers daily. We offer a core feeding of Breakfast, Lunch and Dinner with a good amount of hospitality throughout the year. The location is split between the senior school and Prep school down the road. This is a 7 day a week operation so work patterns would be 5 over 7 days.
We are looking for a talented Deputy General Manager to help lead the team at one of our fantastic locations in Huntingdon.
You will have previous experience of working as a Deputy General Manager or Assistant Manager.
The ideal candidate will need to be quirky, trendy and have a really bubbly friendly personality.
- To help manage a team providing breakfast, lunch, retail, grab & go & hospitality
- To ensure company bookwork is completed accurately and on time.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business along with the General Manager.
- To provide excellent food and customer service and respond quickly and proactively to customers needs
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of pupils are adhered to at all times.
- To hold regular team meetings.
- To train and develop the team.
- To prepare month end accounts and reports for our client alongside the General Manager.
- To complete monthly audits.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- A genuine interest in food & excellent customer service skills
- Excellent client relationship skills
- An all-round team player and leader
- An organised Manager with attention to detail
- Sound financial understanding
- Multi Location Management - a current group manager
- Experience within high end B&I or independent education contract catering (if you have hotel experience as well then that's even better!)
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.