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Harvey Nichols is looking for a talented and motivated Business Analyst to join our growing Head Office team. This is a unique opportunity to shape the way we manage, govern, and use data across the business partnering with stakeholders in Buying, Merchandising, Finance, Online, and Store Operations to deliver impactful insights that drive decision‑making.

As our first dedicated Business Analyst in the BI team, you’ll play a key role in documenting and delivering reporting requirements, developing data governance frameworks, and ensuring that business needs are translated into consistent, high-quality outputs. You’ll help build the foundations of a mature, insight-driven BI function.

Project & Delivery Management

• Track progress of BI initiatives and communicate updates to stakeholders.
• Manage reporting requests and backlogs through Jira, supporting a sprint‑based delivery approach.
• Plan and coordinate BI project timelines and dependencies.
• Oversee the migration and improvement of legacy reports.

Requirements Gathering & Stakeholder Management

• Gather, document, and prioritise reporting requirements across multiple departments.
• Translate business needs into clear technical specifications for BI developers.
• Define and maintain a central catalogue of KPIs and metrics to ensure consistent reporting.
• Monitor report usage and adoption, ensuring outputs meet business needs and provide actionable insights.

Data Governance & Documentation

• Own and maintain the cross‑functional data dictionary.
• Design and implement a reporting governance framework to standardise processes and outputs.
• Map data lineage from source to report, identifying dependencies and assessing change impacts.

Data Validation & Quality Assurance

• Collaborate across teams to validate data pipelines, ETL processes, and report accuracy.
• Test and troubleshoot reports, ensuring high data quality.
• Contribute to automated data quality checks and reconciliation processes.

Continuous Improvement & User Enablement

• Identify opportunities to streamline BI processes and enhance automation.
• Provide training and support to business users on self‑service BI tools.
• Champion data literacy and self‑service analytics across the business.

• A strong communicator who can bridge technical and non‑technical stakeholders.
• Detail‑oriented, analytical, and proactive in problem‑solving.
• Organised and able to manage multiple priorities.
• Excited to work in a fast‑paced retail environment.
• Curious about emerging BI trends, tools, and best practices.

• 1–2 years’ experience as a Business Analyst (or similar) within a BI or data team.
• Experience using BI/reporting tools (ideally Board CPM and Power BI).
• Exposure to SQL, BigQuery, or cloud platforms (GCP, Azure) is a plus.
• Familiarity with Jira and Confluence preferred.
• Comfortable working with data from sources such as Salesforce, Google Analytics, ERP, or e‑commerce systems.
• Retail or consumer industry experience is an advantage.

• Up to 40% off fashion
• Up to 40% off hospitality
• 30% off beauty and perfumery
• Clothing allowance

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick‑start your journey with us.

• Not Applicable

• Full‑time

• Analyst

• Retail and Retail Apparel and Fashion

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London, England, United Kingdom