Workshop Controller

Lloyd Motor Group; Lancashire; On-site; GBP 32,000 - GBP 40,000; Full time

Job summary

A leading automotive retailer in York is seeking a Workshop Controller to enhance workshop team efficiency and ensure timely work completion with excellent customer service. The ideal candidate will collaborate closely with technicians, manage expectations, and provide training to apprentices. With a focus on continuous development and a family-oriented culture, this position offers a competitive salary with performance-related pay and generous company benefits.

Benefits

33 days of annual leave

Cycle to work scheme

Free flu jabs

Life cover

Internal and manufacturer training

Responsibilities

• Ensure efficiency and utilization of workshop technicians.
• Manage work completion and customer expectations.
• Report issues during work for customer awareness.
• Stay updated with technological developments.
• Provide training instructions to apprentices.
• Support team collaboration for dealership benefit.
• Run a thorough quality control process.

Job description

An exciting opportunity has arisen for aWorkshop Controllerto joinLloyd Jaguar Land Roverbased inYork.

Salary: Basic salary £32,800 with OTE of £40,000

Hours: 42.5 hours per week

Role Responsibilities

• Responsible for the efficiency and utilization of technicians within the workshop team.
• Ensuring all work is completed timely and accurately, managing the customers expectations at all times.
• Reporting and seeking advice on any problems highlighted whilst work is being conducted, so that the customer is informed where delays result.
• Keeping up to date with all technological developments.
• Providing job instructions to apprentices in order that they develop the practical skills required.
• Supporting all team members and working together for the benefit of the dealership.
• Run a thorough and quality VHC process
• Have a thorough quality control process for all work carried out.

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Cycle to work scheme.
• Free flu jabs.
• Life Cover.
• Internal and manufacturer training.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.