Weekend Library Assistant - Flexible Hours & Community Impact

Connected Local Government; Greater London; On-site; GBP 27,000 - 33,000; Part time

Job summary

A local government organization is seeking a Weekend Library Assistant for their Richmond Libraries and Twickenham Libraries. The role involves delivering excellent customer service, assisting visitors with resources, and ensuring the smooth operation of library services. Candidates should have experience in high-pressure environments and demonstrate resilience and teamwork. This part-time role offers a salary ranging from £27,781 to £32,478 pro-rata, with various benefits including generous leave and a pension plan.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Experience in a high-pressure environment with service delivery.
• Ability to work as part of an effective team.
• Experience in handling queries and resolving issues.

Responsibilities

• Deliver outstanding customer service.
• Assist with the issue and return of resources.
• Help customers use public computers and self-service kiosks.

Skills

Customer service skills

Ability to multitask

Problem-solving

Resilience under pressure

Job description

A local government organization is seeking a Weekend Library Assistant for their Richmond Libraries and Twickenham Libraries. The role involves delivering excellent customer service, assisting visitors with resources, and ensuring the smooth operation of library services. Candidates should have experience in high-pressure environments and demonstrate resilience and teamwork. This part-time role offers a salary ranging from £27,781 to £32,478 pro-rata, with various benefits including generous leave and a pension plan.