Weekend Customer Experience Host (Part-Time)

Arnold Clark Group; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Part time

Job summary

A major automotive dealership is seeking a Weekend Receptionist for their Vauxhall branch in Stoke-on-Trent. This part-time position requires a customer-centric individual who is the welcoming face for visitors and provides exceptional service. Responsibilities include managing customer interactions, ensuring tidy customer areas, and completing admin tasks. Candidates should possess strong interpersonal skills and be organized. There are generous perks, including a healthcare plan and opportunities for training and progression.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Simplyhealth access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Strong capacity for customer interaction both in person and over the phone.
• Ability to manage a high volume of customer calls effectively.
• Proficiency in maintaining cleanliness and order in customer areas.

Responsibilities

• Act as the first point of contact for customers in person and on the phone.
• Handle customer enquiries efficiently and effectively.
• Ensure customer areas are tidy and presentable.

Skills

Fantastic telephone manner

Excellent interpersonal skills

Interest in delivering excellent service

Confidence to work independently

Highly organised with the ability to multi-task

Tools

Cisco telephony

Microsoft Office

Excel

Job description

A major automotive dealership is seeking a Weekend Receptionist for their Vauxhall branch in Stoke-on-Trent. This part-time position requires a customer-centric individual who is the welcoming face for visitors and provides exceptional service. Responsibilities include managing customer interactions, ensuring tidy customer areas, and completing admin tasks. Candidates should possess strong interpersonal skills and be organized. There are generous perks, including a healthcare plan and opportunities for training and progression.