Warranty and Service Administrator

Greenhous DAF Shrewsbury; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading commercial vehicle dealership in Wolverhampton is seeking a dedicated Warranty and Service Administrator to manage warranty and service administration tasks. The role involves processing job cards, handling customer communications, and ensuring accurate claim entries. Ideal candidates are organized with excellent attention to detail. This position offers competitive benefits including generous holidays, sick pay, and employee discounts.

Benefits

30 Days Holiday Including 8 Bank Holidays

Company Sick Pay

Pension with Contribution

Employee Discounts

Qualified Mental Health First Aiders

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests

Free Flu Jabs

On-Site Parking

Cycle to Work Scheme

Positive Workplace

Employee Assistance Program

Responsibilities

• Analysing and processing workshop job cards and invoicing.
• Communicate with customers and obtain order numbers.
• Process and input DAF warranty and contract claims.
• Input costs on customer portals.
• Handling incoming and outgoing telephone calls.

Skills

Organised

Attention to detail

Ability to adapt quickly

Initiative

Job description

Greenhous DAF in Willenhallis currently seeking a dedicated and detail-orientedWarranty and Service Administratorto join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership.

As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.

If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

• Analysing, processing workshop job cards and invoicing.
• Communicate with customers and obtain final order numbers.
• Process and input DAF warranty and contract claims via DCE.
• Input costs on customers own portals.
• Dealing with incoming and outgoing telephone calls.

Ideally, we are looking for:

• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.

In return we’ll offer:

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• Period Positive Workplace
• EAP – Employee Assistance Program

Who are we:

Greenhousis firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

Apply for Warranty and Service Administrator