Warhammer Store Manager: Loughborough, UK

Games Workshop Group PLC; Loughborough; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent gaming retail company is seeking a retail representative in Loughborough to welcome customers into the World of Warhammer and ensure a positive customer experience. The ideal candidate will be customer-focused and cheerful, providing guidance and support. In addition to a competitive salary, a range of benefits includes a pension, sharesave scheme, and attractive staff discounts. Join a dynamic team and contribute to the Warhammer community while developing your skills in a fun environment.

Benefits

Company pension

Sharesave scheme

Training and development

Attractive staff discounts

Qualifications

• Passionate about championing the Warhammer hobby.
• Ability to work independently and be highly organized.
• Willingness to engage and create memorable customer experiences.

Responsibilities

• Welcome new customers and provide hobby guidance.
• Create a fun and engaging atmosphere.
• Make decisions that help grow the store.

Skills

Customer focused

Cheerful

Professional presentation

Job description

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.

If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.

As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands‑on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.

We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.
On top of that, you’ll get to work in a fun environment with an engaging customer base.

To apply, all you need to do is send us a letter or a video telling us why you want this job. It would be great if you could include an up‑to‑date resume too.

Working at Games Workshop

Warhammer Loughborough is a single staffed store, the ability to enjoy working independently, be highly organised and able to present yourself professionally at all times will be essential.

If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at [email protected]

To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.

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