Warehouse Operations Manager - Nights

Gist Limited; Thatcham; On-site; GBP 58,000; Full time

Job summary

A leading logistics provider in Thatcham seeks a Night Warehouse Operations Manager to oversee night operations in a busy distribution center. Responsibilities include driving operational excellence, managing teams, and ensuring customer satisfaction. Ideal candidates will have extensive warehouse management experience within the FMCG sector. The position offers a competitive salary up to £52,000 plus a nightshift allowance, along with various employee benefits like a pension scheme and generous leave.

Benefits

20% M&S discount

25 days annual leave

Private Medical Healthcare

Attractive annual bonus scheme

Cycle to work scheme

Qualifications

• Extensive experience in warehouse functions within the FMCG Distribution Industry.
• Proven managerial background.
• Strong communication and teamwork skills.

Responsibilities

• Support shift managers with training and development of team members.
• Drive a positive work culture while delivering operational excellence.
• Accountable for overall productivity and customer service management.

Skills

Team management

Customer relationship skills

Analytical mind-set

Flexibility

Job description

Warehouse Operations Manager - Nights - (WOM.25)

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

We’re seeking an experienced Night Warehouse Operations Manager to join our team in Thatcham. In this role, you’ll take ownership of night operations within our busy distribution centre, ensuring smooth, efficient, and cost-effective performance. You’ll lead warehouse functions across all shifts, driving operational excellence to meet customer requirements while supporting Gist’s wider network objectives. Experience in warehouse management within the FMCG sector is highly desirable.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Private Medical Healthcare
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Salary:Up to £52,000 plus nightshift allowance of £6,000 per annum

Hours:37.5 Per Week

Working Pattern: Nights - Any 5 from 7

Location:Gist Limited, Enterprise Way, Thatcham, RG19 4BQ

What you’ll do:

• Support shift managers with counselling, coaching and the development of all employees.
• Ensuring effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs
• Driving positive change and engaging culture, bringing to life the Gist values
• Accountable for Operational excellence i.e. cost and service delivery including Peak planning/delivery
• Be responsible for overall productivity within the operation, ensure that activities are cost effective and manage levels of manpower and other resources.
• Plan and co-ordinate detailed operational activities through shift managers, to ensure the required level of service is provided to the customer.
• Customer service management including escalation to store
• Accountable for delivery of operational KPIs. Maintain and improve performance levels to maximise efficiency of operation in line with account KPI's.
• Accountability for delivering the warehouse budget
• Ownership of continuous improvement initiatives and controllable costs

Who you are:

• Thorough knowledge and hands on experience of a warehouse function within the FMCG Distribution Industry
• A background operating at a managerial level is a must
• A passion for encouraging teamwork, focusing on creating an innovative culture where all employees can voice their suggestions and ideas
• Excellent team management and customer relationship skills
• Analytical mind-set
• Flexibility to cover a variety of shift patterns in the future
• Previous experience working with Trade Unions

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical.

Our objective is to establish a performance‑focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.

Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.