Ward Clerk: Patient Care Admin & Front Desk Lead

Rdehospital; Exeter; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Exeter is looking for a dedicated Ward Clerk to support their Surgical Wards. The role requires a proactive welcome to patients and visitors, providing essential administrative services, and maintaining effective communication within the team. Candidates should have a background in customer service and demonstrate excellent communication skills. Working pattern is part-time, with some weekend duties. The position offers a salary of £24,465 pro rata and includes various employee benefits.

Benefits

Generous annual leave

NHS Pension scheme

Salary sacrifice options

Cycle to work scheme

National discount services

Qualifications

• Background in customer service and/or administration required.
• Ability to maintain confidentiality and secure information.
• Excellent customer care skills, especially with distressed patients.

Responsibilities

• Provide a proactive and professional welcome to the Ward reception.
• Deliver efficient administrative and clerical service to the Ward Team.
• Maintain effective communication to ensure smooth running of the ward.

Skills

Customer service

Administrative skills

Effective communication

Job description

A healthcare provider in Exeter is looking for a dedicated Ward Clerk to support their Surgical Wards. The role requires a proactive welcome to patients and visitors, providing essential administrative services, and maintaining effective communication within the team. Candidates should have a background in customer service and demonstrate excellent communication skills. Working pattern is part-time, with some weekend duties. The position offers a salary of £24,465 pro rata and includes various employee benefits.