Volunteer Cafe Assistant (Cafe Hornbeam)

Yorkshire Cancer Research; Harrogate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization is looking for a Volunteer Cafe Assistant to play an essential role in fundraising efforts. Responsibilities include welcoming customers, assisting with menu choices, processing orders, and maintaining hygiene standards. This role offers valuable experience in hospitality and requires excellent customer service skills. No previous experience is necessary as training will be provided.

Benefits

Full training provided

Opportunity to support a worthwhile cause

Gain experience in hospitality

Develop valuable skills

Join a supportive and friendly team

Make new friends

Responsibilities

• Welcoming customers with a warm and friendly attitude.
• Assisting customers in choosing menu items and providing information.
• Taking customer orders accurately and efficiently.
• Assisting with stock rotation, labelling, and pricing.
• Handling cash and card transactions including operating the till.
• Maintaining cleanliness and hygiene standards.

Skills

Excellent customer service

Strong communication and teamwork

Friendly, confident and welcoming

Willingness to follow instructions

Enthusiastic and helpful attitude

Willingness to complete relevant training

Punctuality and reliability

Job description

Make a difference by just being you Whether you’re interested in working front of house welcoming and serving customers, preparing and serving delicious food and drinks or keeping the café area clean, tidy and fresh, we encourage you to apply.

This is an excellent opportunity if you want to gain experience in the customer service and hospitality sector but would also suit someone who wishes to use their existing skills. Volunteering in our retail and hospitality team is also an excellent way to make new friends and have fun. There is no minimum time commitment that we expect from our volunteers so whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits in with your schedule. No previous experience is necessary as all training will be provided, including on the job training and via our online e-learning platform.

What happens next? If you decide to apply a member of the volunteering team will contact you and ask you to come in for an initial chat with the cafe manager. This is not an interview, just a chance to get an idea of what you\'d like to do and when you are available. From there you can meet the rest of the volunteer team and get involved with whatever area of the cafe takes your interest!

Volunteer role

Volunteer Cafe Assistant

Volunteer manager

Cafe Manager

Where you will be based

Other

Why we want you

Our Volunteer Cafe Assistants play an essential role in the smooth running of our cafes while raising vital funds for Yorkshire Cancer Research

What you will be doing

• Welcoming our customers with a warm and friendly attitude
• Assisting customers in choosing menu items and providing information about specials, ingredients and allergens
• Taking customer orders accurately and efficiently, ensuring any specific dietary requirements or preferences are noted
• Assisting with stock rotation, labelling and pricing of menu items
• Handling cash and card transactions including operating the till system (training will be provided)
• Maintaining cleanliness and hygiene standards

The skills you need

• Excellent customer service
• Strong communication and teamwork
• Friendly, confident and welcoming
• Willingness to follow instructions but also use initiative when required
• An enthusiastic and helpful attitude
• Willingness to complete relevant training
• Punctuality and reliability is essential

What\'s in it for you

• It is a great way to support a worthwhile cause. You will be playing a key role in raising funds to prevent, diagnose and treat cancer in Yorkshire
• You will gain experience in the hospitality sector
• You will develop skills such as food hygiene, teamwork, communication, and problem solving
• You will receive full training and gain valuable experience which can boost your CV
• It’s an opportunity to play an active role in your local community and to be part of a supportive and friendly team
• It’s fun! We’re confident you’ll gain real satisfaction from doing something valuable with your free time

Disclaimer

We need one reference and proof of ID and home address for all volunteers. Certain roles will be subject to additional checks. There is mandatory training required for this role

Hornbeam Square West, HG2 8PA, United Kingdom