Visitor Centre General Manager: Growth & Experience Lead

The Highland Soap Co; Fort William; On-site; GBP 150,000 - 200,000; Full time

Job summary

A local organic skincare company at the foot of Ben Nevis is searching for an experienced General Manager to oversee daily operations and cultivate the growth of its retail and café segments. The ideal candidate will possess a robust track record in senior management within hospitality or tourism sectors, coupled with strong commercial insights and a knack for team development. This position offers relocation packages for suitable candidates, aiming to enhance a customer-centric environment in the Highlands.

Qualifications

• Proven senior management experience in hospitality or retail at a significant scale.
• Strong commercial acumen and operational management skills.
• Ability to function in a fast-paced environment.

Responsibilities

• Lead daily operations across retail and café, ensuring excellent service.
• Develop and coach a skillful team across various departments.
• Monitor KPIs and drive revenue growth through new initiatives.

Skills

Senior management experience

Commercial awareness

Operational efficiency

People management

Job description

A local organic skincare company at the foot of Ben Nevis is searching for an experienced General Manager to oversee daily operations and cultivate the growth of its retail and café segments. The ideal candidate will possess a robust track record in senior management within hospitality or tourism sectors, coupled with strong commercial insights and a knack for team development. This position offers relocation packages for suitable candidates, aiming to enhance a customer-centric environment in the Highlands.