Veterinary Receptionist: Warm Front Desk & Pet Care Advocate

Medivet Group; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading veterinary care provider is seeking a Veterinary Receptionist for their Streatham practice. As the first point of contact, you'll deliver exceptional care to clients and their pets while managing appointments and handling payments. Successful candidates will have strong client-facing skills, the ability to stay calm under pressure, and a love for animals. This full-time role offers a supportive work environment and includes benefits such as health plans and generous leave policies.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

24-hour counselling access

5 weeks annual leave plus Bank Holidays

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products and services

Qualifications

• Client care skills essential for dealing with client inquiries.
• Experience in managing payments and appointment systems.
• Trustworthy and responsible with administrative tasks.

Responsibilities

• Manage reception area and greet clients.
• Handle payments and process prescription requests.
• Organize appointment bookings and ensure records are updated.

Skills

Excellent client facing and reception skills

Teamwork and positive relationship building

Calm under pressure

Prioritization skills

Good numeracy skills

Job description

A leading veterinary care provider is seeking a Veterinary Receptionist for their Streatham practice. As the first point of contact, you'll deliver exceptional care to clients and their pets while managing appointments and handling payments. Successful candidates will have strong client-facing skills, the ability to stay calm under pressure, and a love for animals. This full-time role offers a supportive work environment and includes benefits such as health plans and generous leave policies.