Veterinary Receptionist – Fridays

Vets Now; Doncaster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading emergency pet care provider is hiring a Friday Veterinary Receptionist in Doncaster. This position involves being the first point of contact during emergencies, relaying vital patient information, and performing administrative tasks. Candidates should have strong customer service skills, the ability to manage stress, and experience in customer-facing roles. The role offers competitive pay of £12.60 per hour with a variety of benefits including annual leave, health plans, and discounts on pet care.

Benefits

7 weeks pro rata annual leave

Paid birthday off

Cash Health Plan

Discounts and cashback with retailers

£780 CPD allowance pro-rata

Paid CPD hours annually

Family-friendly policies

Pension contributions

Up to 50% discounted staff pet care

Paid volunteering days

Death in service benefit

Qualifications

• Experience in a customer-facing role, preferably in a veterinary or medical setting.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations calmly.

Responsibilities

• Act as the first point of contact during emergencies.
• Relay information about patients to the veterinary team.
• Perform administrative tasks accurately.

Skills

Customer Service

Administration Skills

Communication Skills

Job description

Friday Veterinary Receptionist

£12.60ph plus benefits

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Doncaster.

Role Responsibilities

• Be the face of Emergency and Critical Care services:
  • Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
• Provide updates:
  • Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
• Handle administration duties:
  • Perform administrative tasks accurately.

Working pattern

Every Friday from 19:00 to 23:00

Plus, a fair share of bank holidays.

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.