Vehicle Damage Assessor (Pontypridd)

Steer Automotive Group; Pontypridd; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading accident repair group in Pontypridd is seeking an experienced Vehicle Damage Assessor (VDA) to ensure accurate assessments and efficient repair processes. Ideal candidates have proven experience in the industry, ATA VDA accreditation, and proficiency with Audatex. Join a company that values excellence, innovation, and integrity and offers career progression and ongoing training.

Benefits

Competitive salary plus performance related bonus

29 days holiday including public holidays

Pension contributions

Enhanced parental leave

Wagestream for financial wellbeing

Flexible working options

Cycle to work scheme

Access to virtual GP appointments

Ongoing training and development

Qualifications

• Proven experience in the accident repair industry is essential.
• Accreditation or progress towards ATA VDA is a must.
• Proficiency with estimating platforms like Audatex is required.

Responsibilities

• Carry out detailed assessments of damaged vehicles.
• Prepare clear and cost-effective repair estimates.
• Work closely with the workshop and customer service teams.

Skills

Proven experience in a VDA/Estimator role within the accident repair industry

Strong communication skills

Organisational skills

Detail-oriented individual

Education

ATA VDA accreditation (or working towards it)

Tools

Audatex

Job description

Join the UK’s leading accident repair group – where excellence, innovation, and integrity drive everything we do.

• Competitive salary plus performance related bonus
• 29 days holiday including public holidaysplus additional days with service
• Pension contributions
• Enhanced parental leave
• Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• Cycle to work scheme
• Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training – paid for by the business
• Opportunities for career progression

At Steer Automotive Group, we deliver more than just repairs — we provide confidence, trust, and quality in every step of the customer journey. We are currently seeking an experienced Vehicle Damage Assessor (VDA) to join our team and help ensure every vehicle is accurately assessed and efficiently processed for repair.

If you have a keen eye for detail, a passion for doing things right, and thrive in a fast-paced, customer-focused environment, this is your opportunity to be part of a business that’s redefining standards in accident repair.

What You’ll Be Doing

• Carrying out detailed and accurate assessments of damaged vehicles using Audatex or similar systems
• Preparing clear and cost-effective repair estimates in line with insurer and manufacturer guidelines
• Working closely with the workshop, parts department, and customer service teams to ensure smooth repair processes
• Communicating professionally with customers, insurers, and engineers regarding repair status and progress
• Ensuring all documentation is completed accurately and within required timeframes

What We’re Looking For

• Proven experience in a VDA/Estimator role within the accident repair industry
• ATA VDA accreditation (or working towards it)
• Proficiency with Audatex and other estimating platforms
• Strong communication and organisational skills
• A detail-oriented individual who values accuracy, efficiency, and professional integrity

What We Offer

• Ongoing training and professional development opportunities
• Access to the latest tools, systems, and industry innovations
• A supportive working environment focused on teamwork, respect, and continuous improvement
• Real career progression across a growing, national business with a reputation for excellence

Apply Now

If you're looking to develop your career with a company that values excellence, embraces innovation, and operates with integrity, apply now and join the team at Steer Automotive Group.