Used Car Sales Controller – Lead, Train & Deliver Deals

Cooks Motor Group; Guildford; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading automotive group in Guildford is seeking a Sales Controller to manage used car sales operations while ensuring high customer satisfaction. The role involves supervising sales executives, meeting sales targets, and maintaining a well-organized showroom. Ideal candidates will have strong negotiation skills and a passion for delivering exceptional customer experiences. This position offers various employee benefits, including annual leave and discounts on cars, as well as training and development opportunities.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 access to healthcare

Paid day to volunteer

Company share purchase plan

Referral rewards

Training and development opportunities

Life assurance

Qualifications

• Experience in managing used car sales operations and meeting targets.
• Strong negotiation and customer service skills.
• Ability to supervise and train team members.

Responsibilities

• Manage the operation of used car sales ensuring targets are met.
• Provide training and guidance to Sales Executives to improve performance.
• Ensure exceptional customer service leading to loyalty and referrals.

Skills

Customer awareness

Negotiation and communication skills

Ability to meet deadlines and work under pressure

Full driving licence

Job description

A leading automotive group in Guildford is seeking a Sales Controller to manage used car sales operations while ensuring high customer satisfaction. The role involves supervising sales executives, meeting sales targets, and maintaining a well-organized showroom. Ideal candidates will have strong negotiation skills and a passion for delivering exceptional customer experiences. This position offers various employee benefits, including annual leave and discounts on cars, as well as training and development opportunities.