Union Operations & Admin Coordinator Liverpool John Moores University Students' Union (JMSU)

Zip Hustle; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An educational support organization in Liverpool is seeking a Union Operations & Admin Co‑ordinator to create a vibrant community for students. You will be the friendly face at reception and the steady heartbeat of daily operations, ensuring a welcoming environment. The ideal candidate should have strong administrative skills, excellent organization, and a proactive, people-focused attitude. With a focus on recruitment and staff development, this role offers a unique opportunity to impact students’ experience positively.

Benefits

32 days of annual leave plus public holidays

Hybrid working options

Enhanced parental leave options

Paid volunteer leave

Reduced gym membership

Employee Assistance Programme

Qualifications

• Proactive approach in a student-led environment.
• Experience in recruiting, developing, and supporting staff.
• Keen eye for compliance and operations.

Responsibilities

• Welcome students and assist them with their needs.
• Manage day-to-day operations and ensure a welcoming environment.
• Guide and support part-time student staff.

Skills

Strong administrative experience

Excellent organisation

People-focused

Job description

Help create a Students’ Union where students and staff can Belong, Be Heard and Thrive!

As our Union Operations & Admin Co‑ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.

Behind the scenes, you’ll keep our operations running smoothly – supporting day‑to‑day processes, ensuring our spaces remain welcoming, accessible and safe and guiding our brilliant team of part‑time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.

You’ll bring strong administrative experience, excellent organisation, and a keen eye for compliance. If you’re proactive, people‑focused, and energised by the buzz of a student‑led environment, this is your opportunity to make a real impact at the heart of JMSU.

For an informal chat about the role please email [e-mail]

About JMSU

It’s our job to make sure students get the most out of their University experience. We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

There I If you’re on the lookout for a role in a friendly, hard‑working environment which offers bucketloads of autonomy, support and fun, we want to hear from you.

Taking Action on Inclusion

At JMSU, we are dedicated to building a diverse and inclusive workplace. We’re proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds. We particularly encourage applications from Ethnically Diverse candidates who are under‑represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.

You can read more about this and our commitment to Equality, Diversity and Inclusion on the ‘work for us’ section of our website.

Don’t meet every single requirement?

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker – just make sure you get across why you think you’re right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open‑plan office offers good space, staff chat and city views
• Hybrid Working: Enjoy the best of both worlds – mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!