Trauma‑Informed Senior Support Worker (Part‑Time, 24hrs)

Stmartinshousing; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community support organization is seeking a part-time Senior Shift Team Member in Norwich. The role involves providing trauma-informed care to single homeless individuals, requiring emotional resilience and experience with mental health challenges. Successful candidates will work a flexible schedule, including weekends and sleep-in shifts, while benefiting from comprehensive training programs and various employee perks including holidays and health support. If you're passionate about making a difference, this role offers an opportunity to engage with and support some of the most vulnerable members of the community.

Benefits

Comprehensive training programme

Up to 29 days holiday plus birthday holiday

Employee Assistance Programme

GP appointments access 24/7

Salary sacrifice schemes

Discounted products and services

Qualifications

• Experience supporting individuals with mental health challenges or addictions.
• Ability to work flexible hours, including weekends and sleep-in shifts.
• Confidence and tenacity in dealing with challenging behaviors.

Responsibilities

• Provide trauma-informed support to individuals experiencing homelessness.
• Work across multiple projects and collaborate with team members.
• Engage and support clients, helping them navigate their recovery and needs.

Skills

Emotional resilience

Support for mental health issues

Adaptability

Empathy

Job description

A community support organization is seeking a part-time Senior Shift Team Member in Norwich. The role involves providing trauma-informed care to single homeless individuals, requiring emotional resilience and experience with mental health challenges. Successful candidates will work a flexible schedule, including weekends and sleep-in shifts, while benefiting from comprehensive training programs and various employee perks including holidays and health support. If you're passionate about making a difference, this role offers an opportunity to engage with and support some of the most vulnerable members of the community.