Trauma-Informed Operations Manager, Drug & Alcohol Service

Cranstoun Group; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading service provider is seeking an Operations Manager in Worcestershire to oversee the Drug and Alcohol Service within the Criminal Justice Team. You will support the County Manager in delivering quality services, manage a team, and ensure compliance with standards. Ideal candidates will have proven leadership experience, strong communication abilities, and the drive to contribute positively to a trauma-informed environment. The role involves some evenings and unsociable hours as needed.

Qualifications

• Minimum of two years effective leadership and/or supervisory experience.
• Experience in a related field, integrity, positive attitude, and motivation.
• Ability to manage change while working to deadlines.

Responsibilities

• Line manage a team of Key Workers.
• Oversee performance of the wider team.
• Support team members' development and well-being.

Skills

Effective communication skills

Organisational skills

Leadership

Attention to detail

Confidence with Microsoft programs and case management systems

Job description

A leading service provider is seeking an Operations Manager in Worcestershire to oversee the Drug and Alcohol Service within the Criminal Justice Team. You will support the County Manager in delivering quality services, manage a team, and ensure compliance with standards. Ideal candidates will have proven leadership experience, strong communication abilities, and the drive to contribute positively to a trauma-informed environment. The role involves some evenings and unsociable hours as needed.