Transformation Knowledge Author (18-Month Contract)

Ayvens Group; Slough; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading mobility service provider in Slough is seeking two Knowledge Authors to create and edit documentation based on input from subject matter experts. This role involves simplifying complex information into clear, structured content for the organization's knowledge base. Ideal candidates have experience in technical writing and strong collaboration skills. The position offers competitive salary, flexible working, and opportunities for professional development.

Benefits

Competitive basic salary

Generous contributory pension scheme

25 days holiday

Flexible working options

Employee Referral Scheme

Qualifications

• Demonstrable experience in technical writing, process documentation, or knowledge authoring.
• Experience working in large transformation or knowledge projects is advantageous.
• Strong attention to detail and adherence to templates and standards.

Responsibilities

• Document knowledge articles, workflows, SOPs, FAQs, and other reference material.
• Conduct structured interviews and workshops with SMEs.
• Ensure documentation is reviewed, version controlled, and stored properly.

Skills

Technical writing

Process documentation

Content creation

Collaboration skills

Interviewing skills

Education

Degree in Communications, Technical Writing, or related discipline

Tools

Word

Visio

PowerPoint

SharePoint

Job description

A leading mobility service provider in Slough is seeking two Knowledge Authors to create and edit documentation based on input from subject matter experts. This role involves simplifying complex information into clear, structured content for the organization's knowledge base. Ideal candidates have experience in technical writing and strong collaboration skills. The position offers competitive salary, flexible working, and opportunities for professional development.