Training Coordinator

Highbluff; Walsall; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading training organization in Walsall is seeking a Training Co-ordinator to manage client enquiries and coordinate training bookings. The successful candidate will have strong organizational and communication skills, with a proven background in sales or customer service. This role offers a competitive salary with opportunities for growth and teamwork.

Qualifications

• Proven understanding of sales and/or customer service.
• Good organisational skills.
• Strong time management skills.
• Excellent communication skills.

Responsibilities

• Answer telephone calls from new and existing clients and log all enquiries onto an in‑house system.
• Follow up any new enquiries within 24 hours.
• Respond to email enquiries and check for course availability.
• Set up new courses if/when required.
• Book courses in with internal and external trainers as needed.
• Create invoices.
• Perform associated administrative tasks.

Skills

Proven understanding of sales and/or customer service

Good organisational skills

Strong time management

Excellent communication skills

Job description

Training Co-ordinator

Salary: £25,000 - £26,000 plus £18,000 in OTE

Duration: Permanent

Hours: 9am – 5pm Monday to Thursday, 9am – 4pm Friday

Location: Walsall

Role Purpose

This role within the Training Co‑ordination team is responsible for answering calls from new and existing clients, logging all enquiries and managing the training booking process from start to finish. This is a professional team that prioritise building great relationships, but do so with a sense of humour and teamwork.

Key Duties

• Answer telephone calls from new and existing clients and log all enquiries onto an in‑house system
• Follow up any new enquiries within 24 hours
• Respond to email enquiries and check for course availability
• Set up new courses if/when required
• Book courses in with internal and external trainers as needed
• Create invoices
• Associated administrative tasks

Key Skills / Experience Required

• Proven understanding of sales and/or customer service
• Good organisational skills
• Strong time management
• Excellent communication skills

Application

For more information or to apply please send your CV or contact Morgan Parkes Recruitment.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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