Trainee Windscreen Technician - Colchester

AutoGlass; Colchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive service provider in Colchester is seeking a Technician to provide exceptional customer service by repairing and replacing glass. The ideal candidate should have strong customer service and sales skills, and a full UK Manual driving licence. This role offers great training, competitive benefits, and the opportunity for career progression within a dynamic team. If you are eager to learn and passionate about customer satisfaction, apply today.

Benefits

Additional bonus earnings

Up to 10% employer pension contributions

28 days’ annual leave

Life assurance & wellbeing support

Qualifications

• Good customer service and sales skills required.
• A full UK Manual driving licence is mandatory.
• Eager to learn and adapt to new skills.

Responsibilities

• Repair and replace glass to high standards.
• Deliver exceptional customer service.
• Sell extra products like wipers and rain repel.

Skills

Customer service

Sales skills

Problem-solving

Self-motivated

Job description

We’re a business with direction and purpose and regardless of your role As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm,friendly and real people. If this sounds like somewhere you’ll thrive,keep reading. **Weekly Working Hours: Annualised hours, Operating Mon-Sat with Shifts Ranging from 7.30 am -6.00 pm (Rota provided in advance)****Hours: Around 40 hours a week****A full UK Manual driving licence (Required)****Start dates: From January 2026**Where everyone goes furtherIn our branches and out on the road, Technicians work hard to get every customer back on the road, safely moving again. And they are part of one team with one purpose - to make a memorable difference with care. Right now, we need more Technicians to join our team. To help every customer go further.If you’re passionate about customer service, sales, enjoy solving problems, or you simply love being around cars, this is the role for you. With great training, incredible opportunities to develop, the best tools in the industry and the support of a great team, join us and go further in your career.A role with purpose and meaningAs a Technician, you’ll either be based in one of our branches or out in one of our fully equipped vans. Every day, you’ll help customers get back on the road, repairing and replacing glass to the highest industry standards and delivering exceptional customer service. Whilst also offering them the opportunity to buy extra products such as wipers and rain repel. You’ll go further to brighten their day, and in return, we’ll give you all the support, training, and equipment you need to do thrive in your role and grow your skills.Our Technicians come from all sorts of backgrounds, including retail, hospitality, logistics, driving roles and the motor industry. As long as you have good customer service and sales skills, you’ll fit right in! Whether you're a school leaver or changing careers, what matters is that you’re self-motivated, great with people, and eager to learn. If you’ve got strong customer service and sales skills, **a full UK Manual driving licence** (Required), and the right to work in the UK, we’ll teach you the rest. And our state-of-the-art tools and equipment are designed to help you lift and fit a screen safely and confidently.We can offer you development plans, nationally recognised qualifications and awards, career progression, and everything you need to unlock your full potential. As a leading Institute of Motor Industry accredited employer, we’ll train you to fit and repair glass to the highest standards. We will also train you to sell and fit our range of value-added products, such as Wipers and Rain Repel to meet business KPIs.You can also look forward to:• Additional bonus earning once trained and proficient• Up to 10% employer pension contributions• 28 days’ annual leave (including bank holidays)earnings• Life assurance & wellbeing supportA super brand built on a super teamJoin the Autoglass team and you’ll be part of a global community with direction and a clear purpose. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve. And this is a world where we need genuine and driven people to help us get there.Go further with usIf you’re ready to be part of a supportive team where you can make a memorable difference, we’re ready to help you grow and go further in your career. Apply today.Established in 1975, is our wholesale glass business. Our customer’s ever-changing requirements are the driving force behind the development of all our products, technologies and support services. Through our purpose-built distribution centre, we offer our customers access to a great range of products.