Trainee White Goods Engineer

Currys plc; Basingstoke; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading electronics retailer in the United Kingdom is seeking Trainee White Goods Engineers to join their repair team. In this role, you will be responsible for testing, diagnosing, and repairing white goods in customers' homes while delivering excellent customer service. The position offers comprehensive training and a supportive environment, making it an excellent opportunity for those with basic electrical knowledge and a passion for technology.

Benefits

30 days annual leave

Performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Basic knowledge of electrical or electro-mechanical products.
• Experience in repair or installation.
• Passion for delivering great customer service.

Responsibilities

• Testing, diagnosing, and fixing white goods in customers' homes.
• Providing technical knowledge across a range of appliances.
• Driving a company van and managing your own day effectively.

Skills

Customer service skills

Basic electrical knowledge

Electrical/mechanical product handling

Job description

Shift Pattern - 41 hours per week working 5 over 7 (some Saturday working on a rostered basis). No Sundays!

Counties/areas recruiting in: West Hampshire, East Dorset, Aldershot.

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the (); UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and χαρακτηin together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!

As a Trainee White Goods Engineer, you’ll bring your basic electrical働knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!

A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.

You’ll learn how to work your magic to keep customers’ appliances in tip‑top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles.

Role overview:

As part of this role, you’ll be responsible for:

• Testing,_Diagnosing, and fixing white goods in our customers’ homes
• Providing and implementing technical knowledge across a range of white goods appliances
• Driving a company van and managing your own day effectively
• Building our reputation as a home services expert

Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.

You will need:

<രിച്ചു>Repair or installation experience which includes having worked with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training).
• Electrical knowledge: demonstrableHa basic competence both in theory and practice.
• A passion for delivering great customer service.
• Ability to handle heavy White Goods (washing machines, dishwashers etc).
• A full valid UK driving licence with no more than 6 penalty points.

We_scrडknow our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a elektromic host of benefits designed to work for you. They include:

• First‑class induction and ongoing learning
• Performance related bonus paid quarterly
• Product discounts across the latest tech
• A range of wellbeing initiatives

Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As bothersreicour biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.