Toy Store Team Lead — Drive Sales & Service

Entertainer; Birmingham; On-site; GBP 30,000; Full time

Job summary

A leading toy retailer in Birmingham is looking for an Assistant Manager to create exceptional shopping experiences. You will lead a team, manage store operations, and drive sales in a fast-paced environment. The ideal candidate has over 12 months of supervisory experience, strong leadership skills, and a passion for toys. Competitive salary of £29,600 plus benefits included. Join us to be part of an enthusiastic and supportive team at the forefront of retail!

Benefits

Flexible access to pay

Virtual GP

Birthday Leave plus 33 days holiday

Buy up to 5 extra holiday days

Pension salary sacrifice

Life Cover

Generous toy discount

Enhanced maternity & paternity pay

High Street & leisure discounts

Cycle to Work Scheme

Annual Bonus Scheme

Qualifications

• At least 12 months of retail supervisory or management experience.
• A people person with strong communication and leadership skills.
• A commercially aware individual who can adapt and react quickly.
• Someone tech-savvy—comfortable using Microsoft Office and Teams.
• A positive, can-do attitude with a passion for toys and retail.

Responsibilities

• Support the Store Manager in driving sales and smashing targets.
• Lead and motivate the team to deliver exceptional customer service.
• Keep the store fully stocked and looking amazing.
• Use reports and data to make smart decisions.
• Manage stock, staffing schedules, and store operations.
• Run the store in the Manager’s absence.

Skills

Retail supervisory or management experience

Strong communication skills

Leadership skills

Commercial awareness

Tech-savvy

Positive attitude

Tools

Microsoft Office

Teams

Job description

A leading toy retailer in Birmingham is looking for an Assistant Manager to create exceptional shopping experiences. You will lead a team, manage store operations, and drive sales in a fast-paced environment. The ideal candidate has over 12 months of supervisory experience, strong leadership skills, and a passion for toys. Competitive salary of £29,600 plus benefits included. Join us to be part of an enthusiastic and supportive team at the forefront of retail!