Title Management Specialist — Rochester (Hybrid)

Service Credit Union; Rochester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A financial institution in Rochester is seeking a Title Management Specialist to ensure efficient operations and excellent member service. The role involves maintaining credit union knowledge, managing title operations, and ensuring compliance with regulations. Candidates should have superior communication skills, proficiency in banking technologies, and a minimum of one year of experience within the financial sector. This position offers a hybrid work model with opportunities for professional growth.

Qualifications

• Minimum 1-year experience in a related field is desired.
• Customer service experience preferred.
• Ability to communicate clearly and effectively verbally and in writing.

Responsibilities

• Ensure member inquiries are responded to and resolved immediately.
• Contribute to department SLA/KPIs relevant to title management.
• Assist in preparation of quarterly and year-end reporting for audits.

Skills

Superior member service skills

Experience with banking systems

Strong interpersonal skills

Problem solving and analytical skills

Proficient with Excel, Outlook, Word

Education

High school diploma or equivalent

Tools

Salesforce

Job description

A financial institution in Rochester is seeking a Title Management Specialist to ensure efficient operations and excellent member service. The role involves maintaining credit union knowledge, managing title operations, and ensuring compliance with regulations. Candidates should have superior communication skills, proficiency in banking technologies, and a minimum of one year of experience within the financial sector. This position offers a hybrid work model with opportunities for professional growth.