Test Centre Proctor & Customer Support Specialist

Pearson; Oldham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global testing organization in Oldham is seeking a Test Centre Administrator to ensure secure and efficient exam delivery. The role requires strong computer literacy and excellent customer service in a fast-paced environment. Responsibilities include welcoming candidates, verifying identification, and complying with testing security. Candidates must be flexible to work various shifts. This is a part-time role offering £13.37 per hour, providing a supportive environment for personal and professional development.

Benefits

Free parking on site

Qualifications

• Flexible availability to work shifts any day from Monday to Sunday.
• Ability to sit for long periods and escort candidates to/from exam rooms.
• Experience in customer service is advantageous.

Responsibilities

• Welcome, greet, and check-in candidates.
• Comply with all testing security procedures.
• Verify personal identification and explain testing processes.
• Proctor and monitor candidates during exams.
• Troubleshoot technical issues with the IT department.
• Perform light housekeeping duties as necessary.

Skills

Computer literacy

Customer service

Attention to detail

Teamwork

Education

School qualifications in English and Maths

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A global testing organization in Oldham is seeking a Test Centre Administrator to ensure secure and efficient exam delivery. The role requires strong computer literacy and excellent customer service in a fast-paced environment. Responsibilities include welcoming candidates, verifying identification, and complying with testing security. Candidates must be flexible to work various shifts. This is a part-time role offering £13.37 per hour, providing a supportive environment for personal and professional development.