Temp Housing Officer: Estate Management & Tenant Support

Ktpws; Scotland; On-site; GBP 32,000 - 35,000; Full time

Job summary

A public housing authority in Scotland is seeking a Housing Officer on a temporary basis. The role involves ensuring a high-quality, customer-focused estate management service, handling rent arrears recovery, and conducting tenant interviews. Candidates should possess housing experience, excellent communication skills, and a relevant qualification. The position requires working flexible hours, and a Disclosure Scotland check will be necessary if successful. Salary is between £32,338 and £34,127 per year.

Qualifications

• Experience in dealing with the public in their own home or in an interview situation.
• Ability to write letters and reports effectively.
• Knowledge of Housing (Scotland) Act and Housing Benefit Regulations.

Responsibilities

• Ensure a high-quality, customer-focused Estate Management Service.
• Carry out rent arrears recovery and early intervention activities.
• Conduct interviews with tenants both at their home and the office.

Skills

Housing experience

Estate management

Debt recovery

Effective verbal communication

Effective written communication

Education

National certificate level qualification in Housing, Business Studies or equivalent

Job description

A public housing authority in Scotland is seeking a Housing Officer on a temporary basis. The role involves ensuring a high-quality, customer-focused estate management service, handling rent arrears recovery, and conducting tenant interviews. Candidates should possess housing experience, excellent communication skills, and a relevant qualification. The position requires working flexible hours, and a Disclosure Scotland check will be necessary if successful. Salary is between £32,338 and £34,127 per year.