Telesales Manager

Airport Placements; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading IT Managed Services provider in the UK seeks a skilled Telesales Manager to lead its prospecting team. In this role, you will develop and execute telesales strategies to boost lead generation, coach your team, and analyze sales data to enhance performance. Ideal candidates will possess strong sales and management skills, with a passion for driving sales success. This position offers the opportunity to contribute to an innovative IT solutions journey.

Qualifications

• Proven experience in telesales or related fields.
• Ability to lead and motivate a team towards targets.
• Strong analytical skills to assess sales performance.

Responsibilities

• Develop telesales strategies for lead generation.
• Coach a team of prospectors to improve performance.
• Analyze call metrics to enhance conversion rates.
• Collaborate with marketing to optimize outreach efforts.
• Ensure accurate data entry in CRM software.
• Create effective call scripts for increased engagement.
• Conduct performance evaluations to boost team morale.

Skills

Sales growth strategies

Team coaching and management

Data analysis and trend identification

CRM software proficiency

Effective communication skills

Tools

CRM software

Job description

Join an established IT Managed Services organisation offering Connectivity, Cloud, Cyber, and Print services to businesses across the UK.

We are seeking a skilled Telesales Manager to lead our dynamic prospecting team in selling IT Managed Services B2B.

Key Responsibilities

• Develop and execute telesales strategies to boost lead generation and drive sales growth.
• Coach and manage a team of prospectors, enhancing their performance through focused training and motivational techniques.
• Analyse call metrics and sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates.
• Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach.
• Utilise CRM software to track customer interactions, ensuring precise data entry and follow‑up procedures.
• Craft call scripts and objection handling tactics to elevate customer engagement and satisfaction.
• Conduct regular performance evaluations, offering constructive feedback to uphold team morale and productivity.
• Manage budget allocations for telemarketing campaigns, maximizing cost‑effectiveness and ROI.
• Implement quality control measures to oversee call quality and customer service standards.

If you're passionate about driving sales success and leading a high‑performing team, this role is perfect for you! Apply now and be part of our innovative journey in delivering top‑notch IT solutions.

For all interested parties, please click apply, or email me at [e-mail] for a confidential discussion.